Refund Policy

Last updated: July 4, 2025

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all products. If you're not satisfied, we'll refund your purchase.

Refund Conditions

  • Products must be in original condition and packaging
  • Request must be made within 30 days of delivery
  • Custom-configured products may have restocking fees
  • Shipping costs are not refundable
  • Customer pays return shipping unless product is defective

How to Request a Refund

  1. Contact our support team at support@modularflux.site
  2. Provide your order number and reason for return
  3. We'll provide return instructions and RMA number
  4. Ship the product back using provided instructions
  5. Refund processed within 5-10 business days after receipt

Defective Products

If a product arrives damaged or defective, we'll cover all return costs and provide a full refund or replacement.

Contact Us

For refund requests or questions:

Email: support@modularflux.site

Phone: +1 (555) 123-4567