Refund Policy
Last updated: July 4, 2025
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all products. If you're not satisfied, we'll refund your purchase.
Refund Conditions
- Products must be in original condition and packaging
- Request must be made within 30 days of delivery
- Custom-configured products may have restocking fees
- Shipping costs are not refundable
- Customer pays return shipping unless product is defective
How to Request a Refund
- Contact our support team at support@modularflux.site
- Provide your order number and reason for return
- We'll provide return instructions and RMA number
- Ship the product back using provided instructions
- Refund processed within 5-10 business days after receipt
Defective Products
If a product arrives damaged or defective, we'll cover all return costs and provide a full refund or replacement.
Contact Us
For refund requests or questions:
Email: support@modularflux.site
Phone: +1 (555) 123-4567