Support Center

We're here to help

Get support for your ModularFlux equipment. No phone trees, no chatbots, just actual humans who know what they're talking about.

Installation help, troubleshooting, and technical questions answered by engineers who actually built the equipment.

Comprehensive manuals, installation guides, and API documentation. Actually useful, not just legal disclaimers.

Product questions, custom requirements, pricing, and project consultations. No pushy sales tactics.

Frequently Asked Questions

Common questions and answers that might save you a support ticket

All products come with a 2-year limited warranty covering manufacturing defects. See our Terms of Service for complete details.

We provide remote installation support and can recommend certified local installers. For complex deployments, we offer on-site installation services.

Yes, we offer a 30-day return policy for unused products in original packaging. See our Refund Policy for details.

We offer comprehensive training materials and can arrange virtual or on-site training sessions for your team.

Technical support is available Monday-Friday 8 AM to 6 PM PST. Emergency support is available 24/7 for critical issues.

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